Hit us up

info@thehabitatcollective.com

Behold! The answers you seek to our most frequently asked questions are here.

Thank you for shopping online Australian owned.

Our office is located in sunny Queensland
We currently accept Visa, MasterCard (and payment via PayPal).
At Habitat, we know you’ll love your new purchase, but we also understand that there may be times when you might need to return an item purchased from us.

Check out our Returns Policy here.
Due to Australia Post delays, please allow up to 14 business days for your order to be delivered via our standard shipping method ("standard" at checkout).
We know you’re excited to receive your order, which is why we will be sure to notify you when your order ships via email.
Please contact our customer service team via our contact us page and we’ll get it sorted, ASAP!
If you have received your postage confirmation from us, unfortunately we are unable to cancel your order and you will need to return the items back to us. If you have not received your confirmation, please contact our customer service team via our contact us and we will assist you in cancelling your order.